Terms and Conditions

Last updated: 06/20/25

The website www.helderbarbosa.com, operated by Helder Barbosa, is the official online store for our premium hardware collection, selling to customers worldwide.

1. Publisher Information

The website www.helderbarbosa.com is published by:
Helder Barbosa
Registered office: 98 boulevard de charonne; 75020 Paris
Registration number: 802 361 592 00024
Email: contact@helderbarbosa.com

3. Personal Data Protection

In compliance with the French Data Protection Act (Law No. 78-17 of January 6, 1978) and the General Data Protection Regulation (GDPR) (EU) 2016/679, Helder Barbosa ensures that any personal data collected via this website will be used solely for the processing of your orders and for communication purposes related to the webshop.

4. Intellectual Property

All content found on the website www.helderbarbosa.com (including, but not limited to, images, text, graphics, logos, videos, and trademarks) is the property of Helder Barbosa and is protected by applicable intellectual property laws. Any reproduction, distribution, or unauthorized use of any material from this website is prohibited without prior written consent from Helder Barbosa.

5. Terms of Use

By accessing and using this website, you agree to be bound by these terms and conditions. We reserve the right to modify, update, or remove parts of the website or these terms at any time. We recommend that you review these terms regularly to stay informed of any changes.

6. Limitation of Liability

Helder Barbosa cannot be held liable for any damages, direct or indirect, arising from the use or inability to use this website or its content. The website is provided "as is," and we make no representations or warranties that the website will be free of errors, viruses, or interruptions.

7. Exchanges and Returns

Due to the nature of our products, which are made on demand, Helder Barbosa does not offer exchanges or returns on any orders once they have been placed. This policy applies to all products.

Please make sure to double-check your order and confirm all product specifications (e.g., size, color, design) before completing the purchase. In case of a defective product or shipping error, we kindly ask you to contact us within [7 days] from receiving your order so that we can resolve the issue promptly.

8. Product Description and Quality Notice

Please note that the product photos on this website are non-contractual. While we strive to display the most accurate representation of our products, please be aware that variations may occur due to the handmade nature of our items.

Each product is crafted by hand, and as such, slight color and texture variations from the images may exist. Additionally, small bubbles or minor scratches may appear on the product surface. These are inherent characteristics of the process and materials used and should not be considered as defects. They contribute to the unique, artisanal nature of each product and are not grounds for returns, refunds, or complaints.

9. Taxes and Duties

All prices displayed on the website are exclusive of taxes. Applicable taxes will be added at the checkout based on your shipping address.

For international orders, please note that customs duties, import taxes, and additional charges may apply upon delivery, depending on your country’s regulations. These duties and taxes are the responsibility of the customer and must be paid directly to the local customs authorities. We recommend that you check with your local customs office for further information regarding potential fees before placing your order.

10. Delivery Times

All orders are shipped via UPS or DHL, and the delivery times will depend on the destination country (approx 3 to 10 days). International shipping times may vary based on the destination, and tracking information will be provided once your order is dispatched.

11. Governing Law and Dispute Resolution

These terms and conditions are governed by French law. In case of any disputes, the competent courts located in France will have exclusive jurisdiction, unless otherwise required by applicable international laws.

For any further information or inquiries, please contact us at:
Email: contact@helderbarbosa.com
Address: 98 boulevard de charonne, 75020 Paris